Privacy Policy

Tomé Fèteira II – Indústria de Limas e Equipamentos – is a century-old company that produces files, rasps and industrial equipment, headquartered in Vieira de Leiria, Portugal, with VAT number 507311612.
This Privacy Policy applies exclusively to the collection and processing of personal data, carried out by Tomé Fèteira and is complementary to the terms and conditions mentioned in supply, service or similar contracts.

The new General Data Protection Regulation (GDPR), approved by the European Parliament in May 2016, comes into force on May 25, 2018. Tomé Fèteira is committed to protecting the privacy of its customers and users of its digital platforms, in order to establish their commitment to the privacy and protection of personal data, and to conduct themselves in strict respect and compliance with the Personal Data Protection Law.

Any information relating to an identified or identifiable natural person, directly or indirectly.

Type of personal data we collect, in what form and for what purpose.
We collect personal data when registering on our website, when you request a product, service or information, submit a complaint or provide an opinion.
Tomé Fèteira collects the personal data strictly necessary for its activity, normally for the management of the contractual relationship for the supply of products and provision of services and customer assistance, processing data such as name, address, telephone number, e-mail address, VAT Number and data related to purchase history.
We may also collect your data to advertise new products, services, special offers or other information that we believe may be of interest to you. The data subject is guaranteed the right of access, updating, rectification and removal. To do so, contact us using the following email address: support@tomefeteira.com

Whenever there are no defined legal requirements, the data will be stored for the minimum period necessary to achieve the objective that motivated its collection.
For marketing and customer service purposes, your data will be kept for up to 10 years after your consent or your last contact. You can withdraw consent at any time via the following email address: support@tomefeteira.com.

In order to ensure the security and integrity of the data provided by users of our website and digital platforms, we have implemented technological and organizational measures that help us keep information safe and up to date.
The data consulted and those voluntarily submitted by the user are encrypted and stored securely, subject to security measures that we consider fundamental for their protection.
Although all measures are being taken, we remind our users of the importance of having their PC and browser updated, security patches configured, active firewall, antivirus and anti-spyware and making sure of the authenticity of the websites where navigate.

“Cookies” are small software tags stored on your computer through the browser, that allow you to optimize your browsing experience, as well as analyse the overall use of the website.
Cookies are used by Tomé Fèteira to:
1. Collect IP addresses from users. In this way, we can customize your usage preferences;
2. Obtain statistical information about the website, for example, to distinguish new users from regular users.
You can limit or restrict the acceptance of cookies through your browser options

In certain situations, Tomé Fèteira may transfer personal data to third-party companies, so that they can provide services on our behalf. When this happens, we verify the suitability of these entities and the guarantees they offer at this level, formalizing all the conditions in the contract with that entity. Tomé Fèteira only makes available the strictly necessary data and will always be responsible for the data it makes available.
Additionally, we may have to provide personal data to enforce the law, protect or defend the property rights of Tomé Fèteira, or act in urgent situations to protect and secure the data of our users, customers and the public.

Tomé Fèteira reserves the right to update this Privacy Policy at any time. Use of the service constitutes acceptance of these terms and any updates. As such, periodically review this Privacy Policy.

The entity responsible for the collection and processing of personal data is the company Tomé Fèteira. If you have any questions about our privacy policy or the information we have about you, please contact us using or email support@tomefeteira.com or by mail: Apartado 1 – 2431-909 Vieira de Leiria.